Implications for Human Resources
and Management

It is helpful for Human Resource professionals, managers and supervisors to be aware of and be sensitive to signals that may indicate an employee is having difficulty coping following a critical event. After a traumatic experience, one's behavior may not seem as usual or normal for that person.

Responses to traumatic events may include such symptoms as:

  • headaches or other physical complaints
  • insomnia
  • flashbacks
  • anxiety
  • difficulty concentrating
  • crying spells
  • loss of appetite
  • irritability
  • intense anger
  • depression

Work performance and productivity may be affected as well as relationships with coworkers and supervisors.

The following suggestions can be helpful in responding to employees following a critical event:

  • Convey understanding and patience
  • Gently share observations about the impact on performance
  • Encourage the employee to seek professional assistance either through EAP Resources, their physician, or a mental health professional
  • Offer the employee time off from work
  • Encourage them not to use alcohol or drugs as a way to cope

It's never too late to call EAP Resources. EAP Resources will assess and provide the appropriate interventions on-site.