A troubled, distracted employee can be an expensive risk for companies and is often translated as lost company income due to:

  • poor work quality
  • on-the-job injuries, accidents
  • wasted resources and materials
  • presenteeism, absenteeism, tardiness
  • workers' compensation expenses
  • inappropriate or disruptive conduct
  • lack of teamwork
  • coworker conflicts
  • turnover
  • litigation

An active and fully utilized EAP service can help reduce risks, liability, and costs related to inappropriate use of medical resources. EAP counselors work with employees to address issues that may be causing distractions and inattention to job function requirements thus improving overall performance.

According to the National Business Group on Health (NBGH), "Behavioral health problems including those relating to stress, mental health issues and addictive disorders cause 217 million missed workdays each year in the United States and account for 7.6 percent of health expenditures, with an indirect cost of an estimated $105 billion.“

According to Invest EAP, “Research shows 20% of employees have personal problems that reduce their productivity by 25% or more” (2014).

According to Invest EAP, “The primary reason that 70% of all U.S. companies and 90% of Fortune 500 companies purchase EAP services is to improve the bottom line. For every dollar spent on an EAP program, between $3-14 are returned in other savings” (2014).

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